There has been a lot of interest lately in so-called “Kanban.” While it would greatly alleviate my personal angst to discuss the use of this term, what it really is/means and so forth, that would likely only be interesting to me (and a few other pedantic people who will remain nameless). Instead, I want to talk about taking an Agile approach to what is generally more predictable work than new product development (e.g. for support teams). I get asked about “support” all the time. Recently I was asked via email, “How can I ‘use agile’ for support issues? Scrum seems … LEARN MORE »

Agile NYC
I attended the Agile NYC conference this week and was pleasantly surprised with the quality of speakers and overall professionalism of the event. For the last several years, I have only attended bigger conferences like the annual Agile Alliance or Scrum Gathering so it was refreshing to mingle with a smaller audience that allowed more intimate connections with people. CollabNet hosted the obligatory booth, allowing us to share our story with potential customers. We met nice people from all kinds of organizations from retail, finance, publishing and many more. As with any conference people were at all different stages of … LEARN MORE »

Go Ugly Early – Limiting Risk in Agile Webinar Recap
As we close yet another summer week, we also close another successful Agile webinar. Scrum Master Caleb Brown’s Agile webinar, “Go Ugly Early – Limiting Risk in Agile” drew in some great questions that we’d like to share with our customers. Q: What are your thoughts on a good tool to manage backlog and work flow? Whiteboard or a virtual tool? A: Well, obviously I’m going to tell you to use our tools Teamforge and ScrumWorks. Partly because I work here, but also because I know them so well and know how they can solve problems, and exactly how well … LEARN MORE »

Agile 2012 Report
Agile 2012 concludes this week and what a great event it was this year! As always, the conference is a time to make new friends and reconnect with old ones. It was an especially exciting time for me because my new book 30 Days to Better Agile debuted at the conference. It was great fun talking to people about the book and the ideas within it. Over 600 people stopped by the CollabNet booth to say “hi” and to learn more about our products and services. Attendance this year was fantastic and there was a definite energy to the crowd … LEARN MORE »





Case Study of a Difficult Federal Government Scrum Project: FBI Sentinel
According to today’s Wall Street Journal (“FBI Goes Digital, After Delays“), the FBI’s Sentinel system is finally ready for agents to use, replacing manual processes and older electronic case management tools. As of Aug 2012 it’s difficult to predict how well it will perform over time. If it serves the FBI well, Scrum and Agile advocates will cite it as evidence of Scrum working where prior approaches had failed. For example, Sentinel was already cited in Ken Schwaber’s fourth book. A recent Department of Justice Office of the Inspector General (OIG) report provides a great case study of why both … LEARN MORE »

Every Sprint Has A Mix of Activities
Sprints are not purely for construction. In a broad sense, producing a little bit of product is a goal of every Sprint. But not the *narrow* sense of production or construction people are traditionally thinking of. Sprints 1, 5, 19, and 100 should all contain planning, design, choosing tools, (re-)evaluating the best ways to work together, etc., not just the heads down stuff like coding and testing. I think we’ve all seen the hazards of teams having their heads down too much of the time: a pile of bad code written around faulty assumptions. One or two architecture “experts” still … LEARN MORE »
